Privacy Policy – Suha Boutique
At Suha Boutique, we respect and value your privacy. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit and make purchases on our website. By using our website, you agree to the terms of this policy.
1. Information We Collect
When you shop with us, we may collect the following types of personal information:
Personal Identification Information: Name, email address, shipping address, billing address, phone number, and payment details.
Non-Personal Identification Information: Your IP address, browser type, device information, and browsing behavior on our website (such as pages visited and products viewed).
Order History: Information regarding the products you have purchased, the date and amount of your purchase, and your transaction history.
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and to analyze website traffic.
2. How We Use Your Information
We use your information to:
Process Orders: To fulfill your orders, process payments, and deliver the products you’ve purchased.
Customer Service: To respond to inquiries, provide support, and assist with returns, refunds, and exchanges.
Marketing Communications: With your consent, we may send promotional emails, newsletters, and updates about new products, offers, and sales. You can opt out at any time by unsubscribing from our emails.
Improve Our Website: We may use your information to improve the functionality, design, and user experience of our website.
Legal Requirements: To comply with applicable laws and regulations, resolve disputes, and enforce our agreements.
3. Payment Processing with Stripe
We use Stripe to process payments securely on our website. When you make a purchase, your payment details are handled directly by Stripe and are not stored by Suha Boutique. Stripe is a trusted, PCI-compliant payment processor that uses encryption and other security measures to protect your payment information.
For more information on how Stripe processes your payment data, please review their Privacy Policy
Payment Information Security: Stripe uses SSL encryption and complies with PCI DSS standards to protect your financial data during transactions. Your credit card details are never shared with us and are only used for payment processing via Stripe’s secure system.
4. How We Protect Your Information
We take your privacy and security seriously. We use industry-standard encryption (SSL) technology to protect your personal and payment information during transmission. Additionally, we take necessary steps to secure your data, but please note that no method of online transmission is 100% secure.
While we strive to protect your information, we cannot guarantee the absolute security of data transmitted to or from our website, and you do so at your own risk.
5. Sharing Your Information
We will never sell your personal information to third parties. However, we may share your information in the following cases:
Third-Party Service Providers: We may share your information with trusted partners (such as payment processors, shipping carriers, and marketing platforms) to help us operate our business and provide services to you. These third-party providers are required to use your information only for the services they are providing to us and to protect your information in accordance with this privacy policy.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as a subpoena or court order), or if we believe disclosure is necessary to protect our rights, investigate fraud, or comply with a judicial proceeding, court order, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze website traffic, and improve our services. Cookies are small files placed on your device that allow us to remember your preferences and keep you logged in during your visit. You can adjust your browser settings to refuse cookies, but doing so may limit some functionalities of the website.
7. Your Rights and Choices
As a customer, you have the following rights regarding your personal information:
Access and Correction: You can request access to the personal data we hold about you and request corrections if necessary.
Deletion: You may request the deletion of your personal data, though some information may be retained for legal and accounting purposes.
Opting Out of Marketing Communications: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any promotional email we send, or by contacting us directly.
8. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law (such as for tax or accounting purposes).
9. Third-Party Links
Our website may contain links to other websites or third-party services. These external sites are not operated or controlled by Suha Boutique. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@suhaboutique.co.uk
- Phone: 07914 004180